Gaya APA

Chang., 1, R, Y., Young., 2, P, D. (1995). Measuring Organizational Improvement Impact . San Francisco: Jossey-Bass-Pfeiffer.

Gaya MLA

Chang., 1., Richard, Y.., Young., 2., Paul, De. "Measuring Organizational Improvement Impact". San Francisco: Jossey-Bass-Pfeiffer, 1995. Book.