This book combines a how-to text and reference tool for trainers, performance improvement professionals, and students. Managers and community leaders use it to get to the root of their learning and performance problems, make effective decisions, and obtain support for their most pressing issues. (Jml)
This book is for anyone seeking a methodical approach to needs assessment. Included are the following tools: worksheets, ready-to-use forms, and templates for planning a course of action. The accompanying disk, packed with job aids, enables you to customize materials for your own use. You'll learn how to: overcome barriers to success; prepare interviews and surveys; accelerate the data-gatherin…